This can happen on Windows 7 when TLS hasn’t been updated.

1. Make sure KB3140245 has been installed:
   https://www.catalog.update.microsoft.com/search.aspx?q=kb3140245
   
2. Update the registry:
   https://download.microsoft.com/download/0/6/5/0658B1A7-6D2E-474F-BC2C-D69E5B9E9A68/MicrosoftEasyFix51044.msi

(From: https://support.microsoft.com/en-us/topic/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-winhttp-in-windows-c4bd73d2-31d7-761e-0178-11268bb10392)